Consumer Resources

​​​Attorney General Russell Coleman has a clear mission to protect Kentuckians, and he works every day to safeguard citizens and families in many ways including, but not limited to, scam prevention, utility rate intervention, and consumer protection action.

Shielding Kentuckians from Fraud with Scam Alerts

The Office of Senior Protection Office alerts Kentuckians via email regarding ongoing scam threats through the office's Consumer Alerts program.

Protecting Kentuckians from Dishonest Business Practices

Attorney General Coleman protects Kentucky families by taking action against national, regional, or local companies engaging in deceptive business practices. To learn more, visit our Consumer Complaint page.  

Watching out for Kentucky Rate Payers

Attorney General Coleman's Office of Rate Intervention serves as a watchdog for consumers in matters relating to health insurance, natural gas, water, sewer, electric, and telephone rates.

Fighting Against Medicaid Fraud

Attorney General Coleman's Medicaid Fraud and Abuse Control Unit works to investigate and prosecute Medicaid provider fraud.

Returning Funds to State General Fund

The Office of Consumer Protection enforces the Kentucky Consumer Protection Act, protecting the citizens of the Commonwealth from "unfair, false, misleading, or deceptive acts or practice in trade or commerce." Consumer protection efforts return funds to the Commonwealth’s General Fund through civil litigation and settlements.

Returning Funds to Kentuckians

Settlements from the office’s consumer protection actions represent amounts paid to consumers or amounts Kentuckians are eligible to receive, and the value of credits and warranty extensions made available to Kentuckians.